Cons: "It's KLM. What else do you need to know."
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Cons: "Boarding was crazy. Could not everyone in the gate area."
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
We were not happy bc we paid for our seats differently from the actual seats we got ( last row near restroom )
Pros: "The connection was way too tight."
Cons: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."
Cons: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"
Pros: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"
Pros: "Everything! I never knew Finnair was such a great airline."
Cons: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Pros: "it was just okay. nothing spectacular."
Cons: "my luggage was misplaced and I didnt have it for 3 days."
Pros: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."
Pros: "The ease at which the check-in and boarding was done"
Pros: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Cons: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"
Cons: "Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos"
Pros: "these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff..."
Cons: "Not canceled the flight for no reason. You need better entertainment."
Pros: "Even for such a short flight we had screens for entertainment and the people in charge were super nice."
Cons: "I love to travel with Aeromexico. I'll never change anything."
Pros: "Plane arrived earlier then expected. Waited for about 35 minutes before exiting the plane."
Cons: "Schedules, schedules, schedules. What is the point of having them if they are not followed. People plan around schedules, while it is always good to on a few minutes earlier, what is the point if one is trapped inside the plane. I have a returned ticket, hope the service will improve."
Pros: "Flight to Mexico City was good"
Cons: "The staff at the gate for the flight to Detroit sent us back to get our immigration forms without giving us our boarding passes. This forced us to miss our connecting flight to Detroit and delay our arrival by 7 hours. Awful experience."
Pros: "El servicio en general de la aerolínea y el módulo de información de vuelos"
Cons: "Que hubiera un poco más de espacio entre asientls"
Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"
Cons: "I was not happy to be told that I could not take my carry-on in the plane because the plane was supposably full. Several people that came after me had their carry-ons and there was space. My carry-on bag was a gift and it was damaged just like I told the attendees it would happen."
Pros: "My seat assignment was changed, and I was in an empty row."
Cons: "I had a very difficult time hearing the p.a. announcements...and I'm not hard of hearing. Also, with the exception of one or two of the flight attendants, smiles were at a minimum. It didn't effect my safety, but it sent a message of indifference."
Cons: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"
Pros: "The crew was polite"
Cons: "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"
Cons: "Flight was bit chilly, though that’s better than being stuffy"
Pros: "Good seat"
Cons: "Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers..."
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Pros: "Flew with the company Iberia was very good service ,easy flight ,good food ,all liked"
Cons: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("
Cons: "All the luggage did not arrive I hope to get it. Also when"
Pros: "They made up time on the flight"
Cons: "This was already a makeup flight and it wasn’t efficient enough to help me"
Cons: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"
Pros: "Crew on both our flights were very nice and accommodating."
Pros: "Once we took off everything was good"
Cons: "We boarded and pushed off from the gate on time. Then the plane was forced back to the gate because of some mistake the ground crew made when loading the jet. This caused an hour plus delay getting to SFO"
Cons: "Still in Houston after spending the night. Flight from Boston to SFO WAS DELAYED SEVERAL TIMES and we would have missed our connection to HNL. So we were diverted to IAH, where we spent the night and will leave for HNL soon."
Pros: "Seats were pretty comfortable"
Cons: "In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight."
Pros: "Even though the flight was delayed the captain and crew made great effort to get everyone on and off as fast as possible. Crew was very nice."
Cons: "Flight was delayed due to weather but there wasn’t much anyone can change about that ."
Cons: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"
Cons: "Entertainment system broken. Plane was old and dirty. Super crowded. Staff was unhelpful and rude at checkin and messed up my reservation."
Pros: "Flight was held so late connections could be made. Staff was very attentive. Ground staff as well."
Cons: "Luggage was left in Denver and needed to be retrieved late the next night. Very upsetting."
Pros: "Excellent y"
Cons: "I have no complaints. Service, check in etc. excellent. As a matter of fact, I will rather fly United than Lufthansa"
Cons: "The prior flight was delayed because after taxing, a crew wanted to remove an uncooperative passenger and went back to the gait. Subsequently, we arrived in Washington DC with only a few minutes before our next flight Albany was scheduled to leave. Because we had to do check our carry-on bags, we were 5 minutes later to the gait where the airline refused to wait for us to board although another passenger who did not have to wait for her bag was able to board the flight Albany. We therefore had to take a shuttle to Reagan international Airport, fly on a different airline to Hartford Connecticut, rent a car and drive 2 hours to finally reach our destination in Albany."